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Question:

Which of the following is the key benefit of multi-vari charting?
  1. It keeps track of the time when measurements were made
  2. It graphically displays the variation in a process
  3. It assists in the breakdown of components of variation
  4. It is much easier to plot than most control charts






Q2. Which of the following best characterizes the results of an increase in quality?

  1. increased productivity, decreased cost effectiveness and increased cost risk
  2. increased productivity, increased cost effectiveness, and decreased cost risk
  3. reduced productivity and no change to cost effectiveness or cost risk
  4. reduced productivity and an increase in overall product or service cost
  5. increased productivity and cost-effectiveness
Correct Answer

Q3. The concept of making a giant leap forward followed by a period of maturity is:

  1. Innovation
  2. Continuous improvement
  3. Just in time
  4. Paradigm
Correct Answer

Q4. If the value of D4 = 2.547, D3=0, then what is the UCL and LCL for the R chart?

  1. UCL=1.5, LCL=.4
  2. UCL= 1.2, LCL=.2
  3. UCL=1.5, LCL=0
  4. UCL=1.6, LCL=0
Correct Answer

Q5. fourteen points framework for quality and productivity improvement was suggested by ______________

  1. Crosby
  2. Ishikawa
  3. Deming
  4. Juran
Correct Answer

Q6. If we want to detect small process shifts using x bar chart, we should use a sample size of:

  1. Less than 5
  2. 5-10
  3. 10-15
  4. 15-25
Correct Answer

Q7. An assignable variance tells us:

  1. our equipment is becoming obsolete
  2. top management should initiate increased worker training
  3. there is an identifiable problem that must be fixed
  4. schedule variances will be reduced
  5. our use of quality circles is inadequate
Correct Answer

Q8. Factory A produces 100 pieces of wooden legs used in manufacturing tables in 1 hour. The factory in total works for 3 hours. The quality manager decided to check the quality of the output by measuring the length of the legs (in cms). He decides to collect three samples (one for each hour). The sample size for each sample is fixed at 5. The data collected is present in the following table: Leg 1 Leg 2 Leg 3 Leg 4 Leg 5 Sample 1 10.2 10.5 9.8 9.7 10.3 Sample 2 10.4 9.9 10.1 10.2 9.8 Sample 3 9.9 9.8 10.2 10.1 10.4 What is the mean and range of leg length in sample 1?

  1. Mean=10.3;Range=.3
  2. Mean=10.1;Range=.8
  3. Mean=10.2;Range=.6
  4. Mean=9.9;Range=.5
Correct Answer

Q9. The main purpose of the measure phase of DMAIC is to

  1. Determine the customer requirements
  2. Find root causes
  3. Develop solutions
  4. Set baseline data to understand how the process is currently performing
Correct Answer

Q10. Cause and Effect Diagram can be used in the ______________ and ______________ step of DMAIC.

  1. Define, Measure
  2. Analyze, Control
  3. Analyze, Improve
  4. Define, Improve
Correct Answer








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