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Question:

Process control is distinct and separate from the data gathering function in a quality program. While process control regulates the functions, data gathering is used to ______________.
  1. collect information on the relative performance standards of the process so the output can be enhanced through continuous adjustments to the input functions
  2. ensure the products are within tolerances and to identify those products that require reworking or crapping
  3. validate the controlling function as performing correctly and provide information on equipment servicing intervals
  4. provide the historical records for production lots as to the specifications and actual measurements of a product
  5. generate the control charts to determine the variances in the product and the number on nonconforming products






Q2. Quality Circles members are ______________

  1. Paid according to their contribution to quality
  2. External consultants designed to provide training in the use of Quality tools
  3. Always machine operators
  4. None of the three.
Correct Answer

Q3. At the time of making a purchase agreement with a vendor, what is important to mention about inspection?

  1. the characteristics of the product that are to be inspected
  2. the tolerances that would be allowed
  3. the reputation of the vendor
  4. a & b both (not sure)
Correct Answer

Q4. An advertising executive is studying television-viewing habits of married men and women during prime time hours. On the basis of past viewing records, the executive has determined that during prime time, husbands are watching television 40% of the time. It has also been determined that when the husband is watching television, 40% of the time the wife is also watching. When the husband is not watching television, 30% of the time the wife is watching television. Find the probability that the wife is watching television in prime time.

  1. 0.36
  2. 0.35
  3. 0.34
  4. 0.32
Correct Answer

Q5. Total quality costs include:

  1. Prevention costs
  2. Appraisal costs
  3. Failure costs
  4. All of the given options
Correct Answer

Q6. A sample of size 10 contains 50 non-conformities. The average number of non-conformities is:

  1. 7
  2. 4
  3. 5 (50/10 i.e. total non-conformities/sample size)
  4. 1
Correct Answer

Q7. Of the following statements, which one(s) is / are true?

  1. Quality is the usual result when skilled designers and skilled implementers work on the project
  2. None of the above
  3. Quality is 10% skill and 90% luck
  4. Quality can be achieved with the proper combination of personnel, materials, methods, and time to do the work
  5. A and C
Correct Answer

Q8. The major purpose of the Control Phase in DMAIC is to:

  1. Identify root causes
  2. Determine long term solutions
  3. Maintain the gains made with implemented solutions
  4. Calculate Cp and Cpk
Correct Answer

Q9. A deliverable of the Improve phase is to:

  1. Determine project goals
  2. Identify and validate root causes
  3. Develop a plan for controlling the implemented solutions
  4. None of the above
Correct Answer

Q10. One of the deliverables from the Control Phase is:

  1. A sustainability plan
  2. Validated root causes
  3. Output indicators
  4. All of the above
Correct Answer








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