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Total quality costs include:
  1. Prevention costs
  2. Appraisal costs
  3. Failure costs
  4. All of the given options

Q2. Pattern in control charts which show the tendency to cluster around central line is termed as:

  1. Stratification
  2. Mixture
  3. Cyclic pattern
  4. Shift in process level
Correct Answer

Q3. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

  1. producing a product that meets the requirement
  2. nonconformance to the requirement
  3. any cost for quality personnel and tools
  4. any extra cost to hire a quality consultant
  5. all extra efforts to implement a quality program
Correct Answer

Q4. Suppose box A contains 4 red and 5 blue coins and box B contains 6 red and 3 blue coins. A coin is chosen at random from the box A and placed in box B. Finally, a coin is chosen at random from among those now in box B. What is the probability a blue coin was transferred from box A to box B given that the coin chosen from box B is red?

  1. 15/29
  2. 14/29
  3. 1/2
  4. 7/10
Correct Answer

Q5. A multiple-choice test has 30 questions. There are 4 choices for each question. A student who has not studied for the test decides to answer all the questions randomly by guessing the answer to each question. Which of the following probability distributions can be used to calculate the student's chance of getting at least 20 questions right?

  1. Exponential
  2. Normal
  3. Poisson
  4. Binomial
Correct Answer

Q6. ISO 9001:2015 requires that the quality policy:

  1. Must be reviewed for continuing suitability
  2. Must be communicated and understood within the organization
  3. Must provide a framework for establishing and reviewing quality objectives
  4. All of the above
  5. None of the above
Correct Answer

Q7. A sample of size 10 contains 50 non-conformities. The average number of non-conformities is:

  1. 7
  2. 4
  3. 5 (50/10 i.e. total non-conformities/sample size)
  4. 1
Correct Answer

Q8. Quality Circles members are ______________

  1. Paid according to their contribution to quality
  2. External consultants designed to provide training in the use of Quality tools
  3. Always machine operators
  4. None of the three.
Correct Answer

Q9. The chart used for tracking number non-conforming is:

  1. P
  2. Np
  3. X bar
  4. None of the above
Correct Answer

Q10. What is the purpose of a simple linear regression?

  1. To predict scores on a dependent variable from scores on a single independent variable
  2. To predict scores on an independent variable from scores on a single dependent variable
  3. To predict scores on an independent variable from scores on multiple dependent variables
  4. To predict scores on a dependent variable from scores on multiple independent variables
Correct Answer

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