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Quality Question Bank
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Question:

The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.
  1. producing a product that meets the requirement
  2. nonconformance to the requirement
  3. any cost for quality personnel and tools
  4. any extra cost to hire a quality consultant
  5. all extra efforts to implement a quality program






Q2. Quality management deals with all of the following topics except:

  1. Conformance to requirements / specifications
  2. Satisfying the needs of the customer
  3. Making products more desirable and luxurious
  4. A and C
  5. B and C
Correct Answer

Q3. For a given sample size (n) and number of defects acceptable ©, the Average Total Inspection (of units) should ______________ with increase in N (lot size).

  1. Increase
  2. Decrease
  3. Remain Constant
  4. None of the above
Correct Answer

Q4. For an x bar chart, ß risk can be defined as:

  1. The probability of detecting the shift in process mean from µo (in control value) to µ1
  2. The probability of not detecting the shift in process mean from µ0 (in control value) to µ1
  3. The probability of detecting the shift in process range from µ0 (in control value) to µ1
  4. The probability of not detecting the shift in process range from µ0 (in control value) to µ1
Correct Answer

Q5. An improvement process in which a company measures its performance against that of best-in-class companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance

  1. Control Chart
  2. Six Sigma
  3. Cause and Effect Diagram
  4. Benchmarking
Correct Answer

Q6. Process capability ratio is expressed as:

  1. USL+LSL/6s
  2. USL-LSL/6s
  3. USL-LSL/3s
  4. USL-LSL/s
Correct Answer

Q7. Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?

  1. Inability to comply with contractual requirements
  2. Training and competence of people
  3. Problem conception
  4. Irrelevant statutory and regulatory requirements
Correct Answer

Q8. ______________ refers to general processes of improvement and encompasses discontinuous improvements

  1. Continuous improvement
  2. Continual improvement
  3. Constant improvement
  4. Consecutive improvement
Correct Answer

Q9. If the Average outgoing Quality is plotted against the Incoming Fraction Defective, the Average Outgoing Quality Limit is the ______________ point.

  1. Highest
  2. Lowest
  3. Middle
  4. Cannot be determined
Correct Answer

Q10. One of the deliverables from the Control Phase is:

  1. A sustainability plan
  2. Validated root causes
  3. Output indicators
  4. All of the above
Correct Answer








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