Quality Question Bank
for Exam preparation

Q2. The concept of quality is based on:

1. conforming to the requirements specifications
2. meeting luxury goods standards
3. producing excellent products that are superior to other similar items
4. maintaining uniformity of design
5. A and C

Q3. In case someone is interested in process standard deviation, he should construct the ______________ chart.

1. X bar
2. R chart
3. S chart
4. None of these

Q4. Identification of customers and listening to the Voice of Customer (VoC) are a part of:

1. Quality Assurance
2. Quality Planning
3. Quality Control and Improvement
4. Quality Execution

Q5. Quality is often influenced by all of the following except:

1. fabrication processes and methods
2. supervision
3. inspection
4. cost of materials
5. design

Q6. Cause and Effect Diagram can be used in the ______________ and ______________ step of DMAIC.

1. Define, Measure
2. Analyze, Control
3. Analyze, Improve
4. Define, Improve

Q7. Quality control is the technical processes that ______________ the project's progress against the performance standards.

1. examine, analyze, and report
2. inspect, certify, and verify
3. inspect, examine, and determine
4. identify, measure, and report
5. reveal, establish, and record

Q8. If the value of D4 = 2.547, D3=0, then what is the UCL and LCL for the R chart?

1. UCL=1.5, LCL=.4
2. UCL= 1.2, LCL=.2
3. UCL=1.5, LCL=0
4. UCL=1.6, LCL=0

Q9. What is not part of set up reduction?

1. Keeping tools and gages in kits
2. Adding adjustments to fixtures and tools
3. Mistake proofing setup activities
4. Defining internal and external tasks

Q10. In computing the cost of producing a quality product, the major areas of costs contribute to the sale price of the product. The ratio of the ______________ costs determine whether an effective program is fully implemented.

1. direct, indirect, and overhead
2. one-time, recurring, and variable
3. variable, fixed, and semi-fixed
4. prevention, appraisal, and failure
5. build, repair, and test