Quality Question Bank
for Exam preparation

Quality- Q2. A structured tool, usually industry or activity specific, used to verify that a set of required steps has been performed is called:

1. Quality Policy
2. Check list
3. Trend analysis
4. Pareto diagram

Quality- Q3. The taste of the burger can be categorized as good or bad This is an example of which type of data:

1. Variable
2. Attribute
3. Cannot be determined
4. None of the above

Quality- Q4. When the mean of the process is outside the customer specification limits the value of Cpk will be:

1. 2.0
2. 0.5
3. 1.0
4. Negative

Quality- Q5. Statistical Process Control uses diagrams called "Control Charts." These charts depict horizontal, parallel lines to represent ______________ standard deviations.

1. six
2. five
3. four
4. three
5. two

Quality- Q6. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Quality- Q7. the job characteristic of quality professionals is:

1. None of the above
2. Educating others
3. Achieving personal targets
4. Consultative work with other departments

Quality- Q8. The treatment mean square (MSTR), Mean Square Error (MSE). If the true means of the k populations are equal, then MSTR/MSE should be:

1. more than 1.00
2. a positive number close to 1.00
3. a positive number close to 0.00
4. a negative value between 0.00 and - 1.00

Quality- Q9. A fishbone diagram is also known as a .______________

1. cause-and-effect diagram
2. poka-yoke diagram
3. Kaizen diagram
4. Taguchi diagram

Quality- Q10. If only ______________ causes of variation are present, the output of a process forms a distribution that is table over time and is predictable.

1. Assignable
2. Non-Random
3. Natural
4. Cannot be said