Quality Question Bank
for Exam preparation

Quality- Q2. The main purpose of a stratification plan is:

1. To prove statistical validity
2. Define categories to slice and dice the data
3. Determine which statistical tool to use
4. To identify solutions

Quality- Q3. Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________

1. Quality Definition
2. Quality enhancement
3. Quality improvement
4. quality maintenance

Quality- Q4. Which of the following are examples of Internal Failure costs?

1. Defects and rework
2. Inspection and audits
3. Warranty and returns
4. Purchasing and accounting

Quality- Q5. Identify the charts which might give an indication of process going out of control (before the process has actually changed)

1. X bar and c
2. P and c
3. R and u
4. X bar and R

Quality- Q6. In a six sigma improvement project the least experienced individuals are:

1. Red Belts
2. Master Black Belts
3. Green Belt
4. Black belts

Quality- Q7. The concept of making a giant leap forward followed by a period of maturity is:

1. Innovation
2. Continuous improvement
3. Just in time
4. Paradigm

Quality- Q8. Which of the following is responsible for quality objective?

1. Top level management
2. Middle level management
3. Frontline management
4. All of the above

Quality- Q9. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

1. producing a product that meets the requirement
2. nonconformance to the requirement
3. any cost for quality personnel and tools
4. any extra cost to hire a quality consultant
5. all extra efforts to implement a quality program

Quality- Q10. Crosby’s approach to management is:

1. A problem that can never be solved
2. Absolutes of Quality Management
3. Interim Management
4. ISO