Quality Question Bank
for Exam preparation

Q2. 100% inspection for defects may be neither possible nor desirable, When is sampling for defects likely to be most useful?

1. When we believe there are not many defects
2. A, B, and C
3. A and B
4. When destructive testing is required
5. When the cost of 100% inspection is high

Q3. Best price or zero cost is

1. do not reach the customers
2. Cost leadership
3. To keep defective products aside, ensuring they
4. Prerogative cost
5. To count, grade, and rework

Q4. Quality Trilogy includes

1. Quality planning
2. quality improvement
3. quality control
4. All the three

Q5. What are the factors in a factorial design?

1. the independent variables
2. the dependent variables
3. the organismic variables
4. the experimental variables

Q6. What is the relationship between the Critical Customer Requirement (CCR) and Voice of the Customer (VOC)?

1. The CCR and VOC are the same thing
2. The VOC is translated into the CCR via the key customer issue
3. The VOC comes from the customer and the CCR comes from marketing
4. Both the VOC and CCR come from the sponsor

Q7. The 14-step process to quality improvement is a progressive to total involvement of everyone in a company toward the production of quality products and services. The 14-steps do not include ______________.

1. management commitment
2. quality improvement team
3. quality measurement
4. goal achievement measures
5. supervisor training

Q8. Quality management is defined as the process of ensuring that a project meets the ______________ of the product's clients, participants, and shareholders.

1. legal and financial obligations
2. expectations and desires
3. needs and expectations
4. legal and moral requirements
5. specifications and statements of work

Q9. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.

1. some information costs more to collect than it is worth
2. some information is not available for collection and input
3. most information relies on related data to generate the proper output
4. there is never enough information collected
5. the system is incapable of processing all the required information

Q10. How does ISO 9001 define Quality Assurance?

1. Part of quality management focusing on providing confidence that quality requirements will be fulfilled
2. Part of quality management focusing on ensuring customer satisfaction
3. A documented quality process to ensure quality is upheld throughout the full management system
4. Part of quality management focusing on ensuring management reviews the quality of all produce and goods