Quality Question Bank
for Exam preparation

Q2. Factory A produces 100 pieces of wooden legs used in manufacturing tables in 1 hour. The factory in total works for 3 hours. The quality manager decided to check the quality of the output by measuring the length of the legs (in cms). He decides to collect three samples (one for each hour). The sample size for each sample is fixed at 5. The data collected is present in the following table: Leg 1 Leg 2 Leg 3 Leg 4 Leg 5 Sample 1 10.2 10.5 9.8 9.7 10.3 Sample 2 10.4 9.9 10.1 10.2 9.8 Sample 3 9.9 9.8 10.2 10.1 10.4 What is the mean and range of leg length in sample 1?

1. Mean=10.3;Range=.3
2. Mean=10.1;Range=.8
3. Mean=10.2;Range=.6
4. Mean=9.9;Range=.5

Q3. The defect concentration diagram can be used in the ______________ stage of the DMAIC.

1. Define
2. Measure
3. Analyze
4. Improve

Q4. Quality control is:

1. evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards
2. taking action to increase the effectiveness and efficiency of the project so as to provide added benefits to both the performing organization and the project customer
3. assuming the production of goods that meet the highest standards of luxury
4. identifying which quality standards are relevant to the project and determining how to satisfy them
5. monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance

Q5. ISO 9001:2015 requires that the quality policy:

1. Must be reviewed for continuing suitability
2. Must be communicated and understood within the organization
3. Must provide a framework for establishing and reviewing quality objectives
4. All of the above
5. None of the above

Q6. Which of the following is the Total Quality Tool that is simply a graphical representation of an outline that presents a chain of causes and effects?

1. Check sheet
2. Fishbone diagram
3. Scatter diagram
4. Pareto chart

Q7. Average Total Inspection is defined as:

1. Average of rejected lots and accepted lots
2. Average number of units inspected per lot
3. Average of rejected Lots
4. Average of accepted Lots

Q8. In a normal distribution 68% of the data will occur within...

1. +/- 2 standard deviations
2. +/- 1 standard deviation
3. +/- 3 standard deviations
4. Outside the bell-shaped curve

Q9. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

1. producing a product that meets the requirement
2. nonconformance to the requirement
3. any cost for quality personnel and tools
4. any extra cost to hire a quality consultant
5. all extra efforts to implement a quality program

Q10. CMM stands for

1. Capability maturity model
2. Capability monitoring model
3. Capability measuring model
4. Capability matching model