Quality Question Bank
for Exam preparation

Q2. In phase 1 of control chart usage, if a point is outside the control limits and some assignable cause is found for the point, then we should:

1. Discard the point but do not recalculate control limits
2. Discard the point and recalculate the control limit
3. Do not discard the point
4. Cannot be determined

Q3. One of the deliverables from the Control Phase is:

1. A sustainability plan
2. Validated root causes
3. Output indicators
4. All of the above

Q4. QFD stands for ______________

1. Quantity for deployment
2. Quality for deployment
3. Quality function deployment
4. Quality for decision

Q5. The primary driver(s) behind the demand for continual quality improvement is / are:

1. the government cost improvement reports that have created widespread public interest in quality
2. the prevalence of media reports on quality circles and other quality improvement techniques
3. the need to both reduce costs and ensure consistency in the performance of products and services
4. B and D
5. an increase in the number of projects being worked

Q6. Producers risk can be defined as:

1. The probability of rejecting a good lot
2. The probability of accepting a bad lot
3. The probability of accepting a good lot
4. The probability of rejecting a bad lot

Q7. Quality management is defined as the process of ensuring that a project meets the ______________ of the product's clients, participants, and shareholders.

1. legal and financial obligations
2. expectations and desires
3. needs and expectations
4. legal and moral requirements
5. specifications and statements of work

Q8. The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.

1. 85
2. 75
3. 65
4. 55
5. 50

Q9. The probability distribution function corresponding to tossing of a coin will be a:

1. Probability Density function
2. Probability Mass function
3. Probability Measurement function
4. Probability Cumulative Function

Q10. Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

1. visual and technical; material and end products
2. aural and tactile; materials and end products
3. aural and tactile; processes and procedures
4. visual and non-visual; processes and components
5. visual and aural; processes and materials