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Question:

In phase 1 of control chart usage, if a point is outside the control limits and some assignable cause is found for the point, then we should:
  1. Discard the point but do not recalculate control limits
  2. Discard the point and recalculate the control limit
  3. Do not discard the point
  4. Cannot be determined






Q2. Which set-up operation under SMED involves machine to stop for performing the operation

  1. internal
  2. External
  3. Functional clamps
  4. Intermediate jigs
Correct Answer

Q3. Quality control is the technical processes that ______________ the project's progress against the performance standards.

  1. examine, analyze, and report
  2. inspect, certify, and verify
  3. inspect, examine, and determine
  4. identify, measure, and report
  5. reveal, establish, and record
Correct Answer

Q4. Based on his 14 Points, Deming is a strong proponent of ______________

  1. inspection at the end of the production process
  2. an increase in numerical quotas to boost productivity
  3. looking for the cheapest supplier
  4. training and knowledge
Correct Answer

Q5. The Japanese Quality Control (QC) Circle movement motivated its participants in many ways. Which of the following represents the most important motivation for the QC circle participant:

  1. Improving the performance of the company
  2. Self-Improvement
  3. Financial Incentives
  4. Recognition among co-workers
  5. Strengthening of relationships between co-workers
Correct Answer

Q6. Statistical Process Control uses diagrams called "Control Charts." These charts depict horizontal, parallel lines to represent ______________ standard deviations.

  1. six
  2. five
  3. four
  4. three
  5. two
Correct Answer

Q7. What is the purpose of ISO 9000:2015?

  1. Explains the fundamental concepts, principles and vocabulary of quality management
  2. Provides guidance on the application of ISO 9001:2015
  3. Provides guidance on how to achieve sustained success by a quality management approach
  4. An international standard which acts as a model for quality assurance
Correct Answer

Q8. What does Clause 6 of ISO 9001:2015 provide details of?

  1. Improvement
  2. Planning
  3. Operation
  4. Leadership
Correct Answer

Q9. From a consumer perspective quality is determined by ______________ while from a producers perspective quality is determined by ______________.

  1. Variability, Cost
  2. Cost, Price
  3. Price, Cost
  4. Cost, Variability
Correct Answer

Q10. A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

  1. Pareto Diagram
  2. Statistical Histogram
  3. Juran Histogram
  4. Fishbone Diagram
Correct Answer










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