Quality Question Bank
for Exam preparation

Quality- Q2. The g chart is the control chart for:

1. Average number of events
2. Total number of events
3. Mean number of events
4. None of the above

Quality- Q3. The ______________ is used to identify what might go wrong in a plan under development.

1. Pareto Chart
2. PDPC
3. Arrow Diagram
4. Matrix Diagram

Quality- Q4. The probability of getting a multiple of 2 on throwing a dice once is:

1. 1/6
2. ¼
3. ½
4. 1/3

Quality- Q5. ______________ is about supplying customers with what they want when they want it.

1. JUT
2. HET
3. JAT
4. JIT

Quality- Q6. The taste of burgers across all McDonald outlets should be same. This is an example of ______________.

1. Sensory critical to quality Characteristic
2. Physical critical to Quality Characteristic
3. Time Orientation critical to Quality Characteristic
4. None of the above

Quality- Q7. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Quality- Q8. What is the purpose of ISO 9000:2015?

1. Explains the fundamental concepts, principles and vocabulary of quality management
2. Provides guidance on the application of ISO 9001:2015
3. Provides guidance on how to achieve sustained success by a quality management approach
4. An international standard which acts as a model for quality assurance

Quality- Q9. The treatment mean square (MSTR), Mean Square Error (MSE). If the true means of the k populations are equal, then MSTR/MSE should be:

1. more than 1.00
2. a positive number close to 1.00
3. a positive number close to 0.00
4. a negative value between 0.00 and - 1.00

Quality- Q10. Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________

1. Quality Definition
2. Quality enhancement
3. Quality improvement
4. quality maintenance