Quality Question Bank
for Exam preparation

Q2. The acronym DMAIC stands for:

1. Develop, Metrics, Analyze, Implement, Contain
2. Define, Measure, Analyze, Improve, Control
3. Define, Metrics, Analysis, Implement, Control
4. None of the above

Q3. What is the benefit of an organisation adopting a quality management system?

1. Facilities opportunities to enhance customer satisfaction
2. All of the above
3. Addresses risks and opportunities to enhance customer satisfaction
4. Improves the organisations overall performance and provides a sound basis for sustainable development initiatives

Q4. Apart from Poisson distribution, another distribution that can be applied to events data is:

1. Normal Distribution
2. Geometric Distribution
3. Lognormal Distribution
4. Continuous Distribution

Q5. The error deviations within the residual sum of squares (SSE) statistic measure distances:

1. within groups
2. between groups
3. between each value and the grand mean
4. none of these

Q6. You are sampling items from a batch and plotting the results on a control chart. how will an increase in the number of items sample affect the value of the standard deviation used to set the control limit?

1. increase it
2. decrease it
3. no effect on it
4. first increase it, then decrease it
5. first decrease it, then increase it

Q7. Which of the following statements about the cost of quality are true?

1. The costs of quality are mostly the direct responsibility of workers who are manufacturing the product
2. Quality control programs should only be implemented when the costs of quality is low
3. A and B
4. A and C
5. The cost of quality is the expense of nonconformance to requirements and specifications

Q8. X bar charts are uses to control the ______________ of a process.

1. Dispersion
2. Central tendency
3. None of the above
4. Both a and b

Q9. The purpose of tollgate reviews is to:

1. Ensure the project stays on track
2. Reinforce priorities
3. Allow management to show their continued commitment
4. All of the above

Q10. Quality control is:

1. evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards
2. taking action to increase the effectiveness and efficiency of the project so as to provide added benefits to both the performing organization and the project customer
3. assuming the production of goods that meet the highest standards of luxury
4. identifying which quality standards are relevant to the project and determining how to satisfy them
5. monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance