Quality Question Bank
for Exam preparation

Q2. The majority of advertisers appeal the public on the basis of which of the following?

1. Inferiority of product
2. Inferiority of service
3. Quality of product
4. Quality of staff

Q3. Check the following statements for being applicable to JIT production systems

1. JIT approaches can be contrasted with conventional approaches which advocate a pull approach.
2. The flow of goods is controlled by a push approach.
3. Marketing is scheduled just in time to generate customer orders.
4. Raw materials are received just in time to go into production.

Q4. ______________ can be defined as small subset of a lot.

1. Defect
2. Fraction Acceptable
3. Sample
4. Acceptance Number

Q5. Process capability indices, Cp and Cpk, are:

1. Productivity measures
2. Financial measures
3. Quality measures
4. Time measures

Q6. A ______________ diagram shows the location of defects in any unit. This diagram is used in the analyse step of DMAIC.

1. Affinity
2. Relations
3. Defect Concentration
4. Scatter

Q7. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

1. producing a product that meets the requirement
2. nonconformance to the requirement
3. any cost for quality personnel and tools
4. any extra cost to hire a quality consultant
5. all extra efforts to implement a quality program

Q8. Process capability ratio is expressed as:

1. USL+LSL/6s
2. USL-LSL/6s
3. USL-LSL/3s
4. USL-LSL/s

Q9. A deliverable of the Improve phase is to:

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q10. The taste of burgers across all McDonald outlets should be same. This is an example of ______________.

1. Sensory critical to quality Characteristic
2. Physical critical to Quality Characteristic
3. Time Orientation critical to Quality Characteristic
4. None of the above