Quality Question Bank
for Exam preparation

Q2. Process capability ratio is expressed as:

1. USL+LSL/6s
2. USL-LSL/6s
3. USL-LSL/3s
4. USL-LSL/s

Q3. For a c chart, the LCL comes out to be -.7. The value of LCL that should be used is:

1. -.7
2. 0
3. 1
4. None of the above

Q4. The key process input variables (KPIV) and key process output variables are developed during the ______________ phase.

1. Define
2. Analyze
3. Measure
4. Improve

Q5. A bar chart that depicts the frequencies of numerical or measurement data

1. Sample
2. Histogram
3. Check Sheet
4. Process Map

Q6. The defect concentration diagram can be used in the ______________ stage of the DMAIC.

1. Define
2. Measure
3. Analyze
4. Improve

Q7. Statistical Decision Making includes Pareto Analysis as a means of reducing errors in the total project process. Pareto Analysis ______________.

1. compares the error rate with the pass rate to determine the allowable number of errors per 1,000
2. compares the error rate of individuals to determine the compensation for bonuses
3. is a method of rejecting errors or variances from standards following self-inspection
4. is a procedure for ranking the errors to identify those contributing the most to failures [PMBOK p. B-2]
5. counts errors or failures to determine the added cost of all operations that do not meet the requirements

Q8. The major purpose of the Control Phase in DMAIC is to:

1. Identify root causes
2. Determine long term solutions
3. Maintain the gains made with implemented solutions
4. Calculate Cp and Cpk

Q9. fourteen points framework for quality and productivity improvement was suggested by ______________

1. Crosby
2. Ishikawa
3. Deming
4. Juran

Q10. Mistake proofing of process is done in the ______________ stage of DMAIC.

1. Define
2. Measure
3. Improve
4. Control