Quality Question Bank
for Exam preparation

Q2. Which of the following is false regarding when acceptance sampling is useful:

1. When testing is destructive
2. When 100% inspection cost is very low
3. When there are potentially serious product liability risk
4. When 100% inspection is not technically feasible

Q3. Quality practices must be carried out ______________

1. at the start of the project
2. throuout the life of the project
3. at the end of the project
4. no neeed to carry out quality practices

Q4. If only ______________ causes of variation are present, the output of a process forms a distribution that is table over time and is predictable.

1. Assignable
2. Non-Random
3. Natural
4. Cannot be said

Q5. In a six sigma improvement project the least experienced individuals are:

1. Red Belts
2. Master Black Belts
3. Green Belt
4. Black belts

Q6. How does ISO 9000:2015 define a process?

1. Set of interrelated or interacting activities which uses inputs to deliver a result that meets or exceeds the ISO 9001 standards of quality
2. A full lifecycle of events which includes inputs such as materials and information, management, resources and outputs
3. A cycle which includes inputs, actions and outputs to ensure quality is met
4. Set of interrelated or interacting activities that uses inputs to deliver an intended result

Q7. Four basic characteristics of an optimal process are:

1. Economy, efficiency, control, quality
2. Quality, Improvement, efficiency, productivity
3. Economy, efficiency, productivity, cost
4. Economy, efficiency, productivity, quality

Q8. Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?

1. Inability to comply with contractual requirements
2. Training and competence of people
3. Problem conception
4. Irrelevant statutory and regulatory requirements

Q9. Identify the charts which might give an indication of process going out of control (before the process has actually changed)

1. X bar and c
2. P and c
3. R and u
4. X bar and R

Q10. X bar should never be interpreted when:

1. R chart shows out of control points
2. X bar chart shows out of control points
3. The process mean is not known
4. None of the above