Quality Question Bank
for Exam preparation

Q2. Zero Defects is an element of the quality management philosophy that is a ______________ for all workers to be achieved ______________.

1. standard; at all times
2. standard; whenever possible
3. standard; during critical operations
4. slogan; whenever possible
5. slogan; most of the time

Q3. Which of the following is the correct combination of specifications while designing a control chart:

1. Sample size, Frequency of sampling, specification limit
2. Sample size, Frequency of sampling, Number of defects
3. Sample size, Specification limit, process standard deviation
4. Sample size, Process mean, specification limit

Q4. An unbiased dice is rolled once. The probability of getting a number greater than 4 is:

1. ¼
2. 1/6
3. ½
4. 1/3

Q5. Assured quality is necessary for building customer confidence.

1. correct
2. correct to some extent
3. correct to great extent
4. incorrect

Q6. Effective quality improvement can be instrumental in:

1. Increasing productivity
2. Reducing cost
3. Both a and b
4. None of the above

Q7. Just-in-time (JIT) is the concept of reducing inventories to:

1. 25% of former stock
2. Less than half of former stock
3. 75% of peak stock
4. zero stock
5. 15% of the cost of the product for a planned stock

Q8. Within ISO 9001:2015, what does “shall” indicate?

1. a recommendation
2. a permission
3. a capability
4. a requirement

Q9. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in:

1. a project completed in the shortest possible time
2. a product or service that conforms to the requirement specification
3. an award-winning product that brings public recognition to the project
4. an innovative project that establishes the qualifications of the project team
5. B and C

Q10. Check the following statements for being applicable to JIT

1. JIT is only useful in a high product variety environment
2. JIT pushes inventory through the operations process
3. JIT will overcome poor component manufacture
4. JIT seeks to reduce inventory in an effort to reduce waste