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Question:

In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.
  1. some information costs more to collect than it is worth
  2. some information is not available for collection and input
  3. most information relies on related data to generate the proper output
  4. there is never enough information collected
  5. the system is incapable of processing all the required information






Q2. The main purpose of a stratification plan is

  1. To prove statistical validity
  2. Define categories to slice and dice the data
  3. Determine which statistical tool to use
  4. To identify solutions
Correct Answer

Q3. ______________ are the areas that will be covered by the organization's processes

  1. process areas
  2. product Areas
  3. private areas
  4. preset areas
Correct Answer

Q4. The ______________ of a product or service mostly affects its reliability and maintenance characteristics.

  1. design
  2. concept
  3. fabrication
  4. performance
  5. cost
Correct Answer

Q5. Which of the following is the Total Quality Tool that is simply a graphical representation of an outline that presents a chain of causes and effects?

  1. Check sheet
  2. Fishbone diagram
  3. Scatter diagram
  4. Pareto chart
Correct Answer

Q6. Quality assurance

  1. refers to the prevention of product defects
  2. A and B
  3. B and C
  4. is an auditing function that provides feedback to the project team and client about the quality of output being produced
  5. is the technical process that includes the construction of control charts which specify acceptability limits for conforming output
Correct Answer

Q7. Which is not listed as one of the eight wastes?

  1. Waiting
  2. Excess machine capacity
  3. Transporting
  4. Overproduction
Correct Answer

Q8. The 'Father' of statistical quality control is:

  1. Joseph M. Juran
  2. Philip Crosby
  3. Walter Shewhart
  4. F. W. Taylor
Correct Answer

Q9. You are sampling items from a batch and plotting the results on a control chart. how will an increase in the number of items sample affect the value of the standard deviation used to set the control limit?

  1. increase it
  2. decrease it
  3. no effect on it
  4. first increase it, then decrease it
  5. first decrease it, then increase it
Correct Answer

Q10. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

  1. enhance desirable effects
  2. achieve improvement
  3. give assurance that the quality management system can achieve its intended result(s)
  4. all of the above
Correct Answer








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