Quality Question Bank
for Exam preparation

Q2. Which are the best two charts to show trends in a process?

1. Gantt and CPM
2. Pareto and Control
3. Control and Run
4. Histogram and Run
5. Gantt and Pert

Q3. A planning method designed to show the tasks associated with a project, the personnel responsible for completing the tasks and the timelines allowed

1. Pareto chart
2. Gantt chart
3. Microsoft Project
4. Check sheet

Q4. X bar charts are uses to control the ______________ of a process.

1. Dispersion
2. Central tendency
3. None of the above
4. Both a and b

Q5. How does ISO 9000 define “Management Systems”?

1. Set of interrelated or interacting elements of an organisation to establish procedures and outline these within documentation
2. Set of interrelated or interacting elements of an organisation to establish policies and objectives, and processes to achieve those objectives
3. Set of interrelated or interacting elements of an organisation to effectively record quality processes
4. Set of interrelated or interacting elements of an organisation to identify risks and improve efficiency

Q6. The purpose of tollgate reviews is to:

1. Ensure the project stays on track
2. Reinforce priorities
3. Allow management to show their continued commitment
4. All of the above

Q7. Quality Circles members are ______________

1. Paid according to their contribution to quality
2. External consultants designed to provide training in the use of Quality tools
3. Always machine operators
4. None of the three.

Q8. The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards is called:

1. Quality Assurance
2. Quality Control
3. Quality Planning
4. Quality Review

Q9. At the time of making a purchase agreement with a vendor, what is important to mention about inspection?

1. the characteristics of the product that are to be inspected
2. the tolerances that would be allowed
3. the reputation of the vendor
4. a & b both (not sure)

Q10. How does ISO 9001 define Quality Assurance?

1. Part of quality management focusing on providing confidence that quality requirements will be fulfilled
2. Part of quality management focusing on ensuring customer satisfaction
3. A documented quality process to ensure quality is upheld throughout the full management system
4. Part of quality management focusing on ensuring management reviews the quality of all produce and goods