Quality Question Bank
for Exam preparation

Q2. ______________ are used in six sigma

1. black belt
2. green belt
3. both black belt and green belt
4. none of the Above

Q3. production issues should be addressed early

1. correct
2. correct to some extent
3. correct to great extent
4. incorrect

Q4. A deliverable of the Improve phase is to:

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q5. One of the advantages of team work is:

1. It breaks down barriers between employees
2. customers and suppliers
3. It results in promotion
4. It results in salary increment
5. None of the given options

Q6. In phase 1 of control chart usage, if a point is outside the control limits and some assignable cause is found for the point, then we should:

1. Discard the point but do not recalculate control limits
2. Discard the point and recalculate the control limit
3. Do not discard the point
4. Cannot be determined

Q7. The main purpose of the Improve Phase is to:

1. Develop a SIPOC map
2. Put plans in place to maintain the gains made
3. Identify the critical measures of the process
4. Identify the creative solutions that solve the validated root causes

Q8. A pictorial diagram showing possible causes (process inputs) for a given effect (process outputs) It is also referred to as the "Ishikawa diagram" or "fishbone diagram "

1. Standard Deviation
2. Cause and Effect Diagram
3. Random Experiment
4. Interaction plot

Q9. Statistical Decision Making includes Pareto Analysis as a means of reducing errors in the total project process. Pareto Analysis ______________.

1. compares the error rate with the pass rate to determine the allowable number of errors per 1,000
2. compares the error rate of individuals to determine the compensation for bonuses
3. is a method of rejecting errors or variances from standards following self-inspection
4. is a procedure for ranking the errors to identify those contributing the most to failures [PMBOK p. B-2]
5. counts errors or failures to determine the added cost of all operations that do not meet the requirements

Q10. During experimental design, a variable is defined as:

1. Treatment
2. Factor
3. Variance
4. None of these