Quality Question Bank
for Exam preparation

Q2. A main role of the project Champion is to:

1. Be a cheerleader for the team
2. Remove roadblocks
3. Perform statistical analysis
4. Develop the control plan

Q3. Which of the following best characterizes the results of an increase in quality?

1. increased productivity, decreased cost effectiveness and increased cost risk
2. increased productivity, increased cost effectiveness, and decreased cost risk
3. reduced productivity and no change to cost effectiveness or cost risk
4. reduced productivity and an increase in overall product or service cost
5. increased productivity and cost-effectiveness

Q4. Bias reflects the:

1. The differences in observed accuracy and/or precision experienced over the range of measurements made by the system.
2. The difference between observed measurements and a "true" value obtained from a master or gold standard
3. Different levels of variability in different operating regimes, resulting from warm-up effects, environmental factors, inconsistent operator performance
4. None of the above

Q5. Mistake proofing of process is done in the ______________ stage of DMAIC.

1. Define
2. Measure
3. Improve
4. Control

Q6. Fish bone diagram is also known as?

1. Cause and effect chart
2. Ishikawa diagram
3. Both a. and b.
4. None of the above

Q7. Which is not a commonly used quality management tool?

1. Fishbone diagram
2. CSSR report
3. Pareto chart
4. Control chart
5. None of the above (all are commonly used)

Q8. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

1. Quality Plan
2. Quality Statement
3. Quality Policy
4. TQM

Q9. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

1. enhance desirable effects
2. achieve improvement
3. give assurance that the quality management system can achieve its intended result(s)
4. all of the above

Q10. Which set-up operation under SMED involves machine to stop for performing the operation

1. internal
2. External
3. Functional clamps
4. Intermediate jigs