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Question:

A pictorial diagram showing possible causes (process inputs) for a given effect (process outputs) It is also referred to as the "Ishikawa diagram" or "fishbone diagram "
  1. Standard Deviation
  2. Cause and Effect Diagram
  3. Random Experiment
  4. Interaction plot






Q2. What are the factors in a factorial design?

  1. the independent variables
  2. the dependent variables
  3. the organismic variables
  4. the experimental variables
Correct Answer

Q3. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.

  1. some information costs more to collect than it is worth
  2. some information is not available for collection and input
  3. most information relies on related data to generate the proper output
  4. there is never enough information collected
  5. the system is incapable of processing all the required information
Correct Answer

Q4. the job characteristic of quality professionals is:

  1. None of the above
  2. Educating others
  3. Achieving personal targets
  4. Consultative work with other departments
Correct Answer

Q5. The focal point of all quality control should be:

  1. Price focus
  2. Cost Focus
  3. Customer Focus
  4. Manufacturing Focus
Correct Answer

Q6. In phase 1 of control chart usage, if a point is outside the control limits and some assignable cause is found for the point, then we should:

  1. Discard the point but do not recalculate control limits
  2. Discard the point and recalculate the control limit
  3. Do not discard the point
  4. Cannot be determined
Correct Answer

Q7. What does the transcendent view imply for high quality?

  1. It is something everlasting
  2. It is something timeless and enduring
  3. It is something priceless
  4. It is something perfect
Correct Answer

Q8. What does PDCA stand for?

  1. Plan, Design, Confirm, Act
  2. Plan, Do, Check, Act
  3. Prepare, Do, Critique, Appraisal
  4. Prepare, Do, Critique, Assess
Correct Answer

Q9. CMM stands for

  1. Capability maturity model
  2. Capability monitoring model
  3. Capability measuring model
  4. Capability matching model
Correct Answer

Q10. Six Sigma can be defined as:

  1. A summary statistic
  2. A representation of variation
  3. Permission to improve processes
  4. All of the above
Correct Answer










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