Quality Question Bank
for Exam preparation

Q2. –––––––– are the charts that identify potential causes for particular quality problems.

1. Control Chart
2. Flow chart
3. Cause and Effect Diagram
4. Pareto chart

Q3. What does the transcendent view imply for high quality?

1. It is something everlasting
2. It is something timeless and enduring
3. It is something priceless
4. It is something perfect

Q4. If we want to detect small process shifts using x bar chart, we should use a sample size of:

1. Less than 5
2. 5-10
3. 10-15
4. 15-25

Q5. What is the relationship between Ishikawa and Deming?

1. Grandson and grandfather
2. Son and father
3. Nephew and uncle
4. Student and teacher

Q6. The purpose of tollgate reviews is to:

1. Ensure the project stays on track
2. Reinforce priorities
3. Allow management to show their continued commitment
4. All of the above

Q7. Process capability ratio is expressed as:

1. USL+LSL/6s
2. USL-LSL/6s
3. USL-LSL/3s
4. USL-LSL/s

Q8. The majority of product defects could be prevented in most processes if manufacturers would do the following:

1. Increase the use of acceptance control charts instead of standard three-sigma control charts
2. Make a concerted effort to eliminate the potential for product defects in the design stage
3. Create a quality control department
4. A and B
5. A and C

Q9. Nonconformance is an expense of:

1. Profit of quality
2. Defects of quality
3. Quality of product
4. Cost of quality

Q10. Reworking ______________ the cost of quality.

1. Decreases
2. Increases
3. Neutralizes