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Question:

–––––––– are the charts that identify potential causes for particular quality problems.
  1. Control Chart
  2. Flow chart
  3. Cause and Effect Diagram
  4. Pareto chart






Q2. For a process which is six sigma complaint, the percentage of products within specifications is:

  1. 95.20%
  2. 99.73%
  3. 99.10%
  4. 96.78%
Correct Answer

Q3. The pillars of quality is (are)

  1. B and C
  2. Quality is free
  3. Doing it right the first time
  4. Zero defects
  5. Process improvement
Correct Answer

Q4. Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

  1. visual and technical; material and end products
  2. aural and tactile; materials and end products
  3. aural and tactile; processes and procedures
  4. visual and non-visual; processes and components
  5. visual and aural; processes and materials
Correct Answer

Q5. The main purpose of the Improve Phase is to:

  1. Develop a SIPOC map
  2. Put plans in place to maintain the gains made
  3. Identify the critical measures of the process
  4. Identify the creative solutions that solve the validated root causes
Correct Answer

Q6. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.

  1. some information costs more to collect than it is worth
  2. some information is not available for collection and input
  3. most information relies on related data to generate the proper output
  4. there is never enough information collected
  5. the system is incapable of processing all the required information
Correct Answer

Q7. What is not part of set up reduction?

  1. Keeping tools and gages in kits
  2. Adding adjustments to fixtures and tools
  3. Mistake proofing setup activities
  4. Defining internal and external tasks
Correct Answer

Q8. A tool that analyzes the Input to a process to identify the causes of errors is called:

  1. Scatter diagram
  2. Ishikawa diagram
  3. Pareto diagram
  4. a and c
  5. Cause and effect diagram
Correct Answer

Q9. The OC curve provides a measure of the ______________ of the control chart.

  1. Sensitivity
  2. Duality
Correct Answer

Q10. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in _________________ stage.

  1. Define
  2. Measure
  3. Improve
  4. Analyze
Correct Answer










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