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Quality - Question 1:

Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

  1. visual and technical; material and end products
  2. aural and tactile; materials and end products
  3. aural and tactile; processes and procedures
  4. visual and non-visual; processes and components
  5. visual and aural; processes and materials






Quality- Q2. Given L=3 and p=.03, estimate the sample size that can be used for construction of a p chart.

  1. 534
  2. 321
  3. 123
  4. 291 ((1-p)*L2/p gives us an estimate of sample size)
Correct Answer


Quality- Q3. The error deviations within the residual sum of squares (SSE) statistic measure distances:

  1. within groups
  2. between groups
  3. between each value and the grand mean
  4. none of these
Correct Answer


Quality- Q4. Small/Mid-sized Six Sigma projects are executed by professionals titled as:

  1. Champion
  2. Green Belt
  3. Black Belt
  4. Site Champion
Correct Answer


Quality- Q5. Six sigma black belt responsibilities include all of the following, except:

  1. Selecting projects for execution by green belts
  2. Mentoring green belts
  3. Training organisation staff in six sigma techniques and team work
  4. Planning the sales and marketing strategy
Correct Answer


Quality- Q6. The first step in problem solving is to:

  1. Assume the worst.
  2. Establish responsibility for change.
  3. Collect and analyze data.
  4. Define the problem issue.
Correct Answer


Quality- Q7. "Poka-yoke" is the Japanese term for ______________

  1. Card
  2. Mistake proof
  3. Continuous improvement
  4. Fishbone diagram
Correct Answer


Quality- Q8. For a Poisson distribution:

  1. The mean is greater than the variance
  2. The mean is less than variance
  3. The mean is equal to the variance
  4. Cannot be determined
Correct Answer


Quality- Q9. Assured quality is necessary for building customer confidence.

  1. correct
  2. correct to some extent
  3. correct to great extent
  4. incorrect
Correct Answer


Quality- Q10. The following are indicators of out of control conditions on a control chart, except

  1. Six consecutive points, increasing or decreasing
  2. Fourteen consecutive points that alternate up and down
  3. Two points in zone c above the mean, followed by two points in zone b below the mean
  4. One or more points outside the control limits
Correct Answer











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