Quality Question Bank
for Exam preparation

Q2. Nonconformance is an expense of:

1. Profit of quality
2. Defects of quality
3. Quality of product
4. Cost of quality

Q3. fourteen points framework for quality and productivity improvement was suggested by ______________

1. Crosby
2. Ishikawa
3. Deming
4. Juran

Q4. Which of the following is the Total Quality Tool that is simply a graphical representation of an outline that presents a chain of causes and effects?

1. Check sheet
2. Fishbone diagram
3. Scatter diagram
4. Pareto chart

Q5. Given L=3 and p=.03, estimate the sample size that can be used for construction of a p chart.

1. 534
2. 321
3. 123
4. 291 ((1-p)*L2/p gives us an estimate of sample size)

Q6. Six Sigma projects should be selected from:

1. Projects where the root cause is known
2. Projects that are management “pet projects”
3. VOC and VOB
4. Projects where there is a lack of data

Q7. A result is called "statistically significant" whenever

1. The null hypothesis is true.
2. The alternative hypothesis is true.
3. The p-value is less or equal to the significance level.
4. The p-value is larger than the significance level.

Q8. While random variability in a system can be removed by ______________, non-random variability requires ______________.

1. Operator or management action, Improvement in the system
2. Improvement in the system, operator or management action
3. Statistical Quality Control, Quality Checks
4. None of the above

Q9. The roof of house of quality shows the interrelationship between:

1. Functional Requirements
2. Design Attributes
3. Service Process
4. Manufacturing Process

Q10. The basic assumption of calculating the control limits based on average sample size (for a p chart) will ______________ from/as those previously observed.

1. Greatly differ
2. Will be exactly the same
3. Not greatly differ
4. None of the above