Quality Question Bank
for Exam preparation

Q2. The standard normal distribution has mean= ______________ and standard deviation= ______________.

1. 1,0
2. 0,1
3. 0,0
4. 1,1

Q3. Which waste is also called over-processing

1. Non-value Processing
2. Needless Inventory
3. Overproduction
4. Transport and Handling

Q4. In ______________ step of Quality Function Deployment, product or service requirements are collected and analysed through techniques like market research.

1. Identify Customer Attributes
2. Identify Design Attributes / Requirements
3. Conduct an Evaluation of Competing Products.
4. Evaluate Design Attributes and Develop Targets

Q5. Which are the best two charts to show trends in a process?

1. Gantt and CPM
2. Pareto and Control
3. Control and Run
4. Histogram and Run
5. Gantt and Pert

Q6. For a set of data, the average squared deviation from the mean, with a denominator of n-1

1. Sample Variance
2. Normal Distribution
3. Sample
4. Population

Q7. A tool that analyzes the Input to a process to identify the causes of errors is called:

1. Scatter diagram
2. Ishikawa diagram
3. Pareto diagram
4. a and c
5. Cause and effect diagram

Q8. For a double sampling plan the probability of acceptance on the combined samples is calculated as:

1. Maximum of probability of acceptance of first and second sample
2. Product of probability of acceptance of first and second sample
3. Average of probability of acceptance of first and second sample
4. Sum of probability of acceptance of first and second sample

Q9. Four basic characteristics of an optimal process are:

1. Economy, efficiency, control, quality
2. Quality, Improvement, efficiency, productivity
3. Economy, efficiency, productivity, cost
4. Economy, efficiency, productivity, quality

Q10. In accordance with ISO 9001:2015, which of the following requires documented information to be retained by the organization?

1. Evidence of competence
2. Internal audit results
3. Management review results
4. All of the above
5. None of the above