Quality Question Bank
for Exam preparation

Q2. Which of the following statements regarding quality is false?

1. Quality improvements depends upon better definition and increased awareness of the requirements specifications
2. Future gains in quality will often rely on advanced technology
3. Recognition of key actions required of each team member is necessary to meet quality objectives
4. Computer-aided design systems can improve quality, but only a the expense of an increase in the cost of design
5. A and C

Q3. Which of the following statements about the cost of quality are true?

1. The costs of quality are mostly the direct responsibility of workers who are manufacturing the product
2. Quality control programs should only be implemented when the costs of quality is low
3. A and B
4. A and C
5. The cost of quality is the expense of nonconformance to requirements and specifications

Q4. Which award is presented to different organizations for quality and excellent performance by president of USA?

1. Malcolm Balbridge National Award
2. Dr. W. Edward Deming National Award
3. US Excellence Award
4. None of the above

Q5. Current quality concept is i. Increase in production ii. Continual improvement iii. Prevention of defect The correct order is

1. i & ii
2. i & iii
3. ii & iii
4. None of the above

Q6. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ______________

1. Taguchi Loss Function
2. Pareto Chart
3. ISO 9000 Quality Cost Calculator
4. Process Chart

Q7. Two factors are said to interact when

1. the simple main effects of one factor are not homogeneous across all levels of the other.
2. the simple main effects of one factor are homogeneous across the levels of the other.
3. there are neither main effects nor simple main effects.
4. there are no main effects.

Q8. Which of the following statements is TRUE about Deming’s philosophy?

1. Quality is either or not present in the whole organization; that quality is the responsibility of everyone in the organization
2. It is based on improving products and services by reducing uncertainty and variability in the design and manufacturing processes
3. Increasing conformance to specifications through elimination of defects, supported extensively by statistical tools for analysis
4. Increasing loss, for the producer, the customer, and society, associated with increasing variability from a target value

Q9. Consider for a process in control, the value of alpha is .0015. What is the value of the average run length?

1. 666 ( 1/alpha gives us an estimate of average run length)
2. 555
3. 444
4. None of the above

Q10. You obtained a significant test statistic when comparing three treatments in a one-way ANOVA. In words, how would you interpret the alternative hypothesis H(a)?

1. All three treatments have different effects on the mean response.
2. Exactly two of the three treatments have the same effect on the mean response.
3. At least two treatments are different from each other in terms of their effect on the mean
4. response.
5. None of these