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Question:

Statistical sampling is a method to determine the conformance to requirement for some element or product of a project. The advantage of statistical sampling is that it ______________.
  1. is a good tool o gain customer confidence during a period of high rejects
  2. does not require an expenditure of resources
  3. is accurate enough with a sampling of less than one percent
  4. does not require 100 percent sampling of the elements to achieve a satisfactory inference of the population
  5. needs to be conducted only when there is a problem discovered with the end product or when the customer has some rejects






Q2. The pattern of continuous movement in one direction in a control chart is termed as:

  1. Mixture
  2. Cyclic Pattern
  3. Trend
  4. Stratification
Correct Answer

Q3. What is the relationship between the Critical Customer Requirement (CCR) and Voice of the Customer (VOC)?

  1. The CCR and VOC are the same thing
  2. The VOC is translated into the CCR via the key customer issue
  3. The VOC comes from the customer and the CCR comes from marketing
  4. Both the VOC and CCR come from the sponsor
Correct Answer

Q4. "Quality is defined by the customer" is

  1. An unrealistic definition of quality
  2. A user-based definition of quality
  3. A manufacturing-based definition of quality
  4. A product-based definition of quality
Correct Answer

Q5. A maturity model can be used as a benchmark for comparison and as an aid to understanding

  1. TRUE
  2. FALSE
  3. depends
  4. can't say
Correct Answer

Q6. In 9001:2015, what does clause 7.2 relate to?

  1. Leadership and commitment
  2. Competence
  3. Documented information
  4. Planning of changes
Correct Answer

Q7. The defect concentration diagram can be used in the ______________ stage of the DMAIC.

  1. Define
  2. Measure
  3. Analyze
  4. Improve
Correct Answer

Q8. Two major components of fitness of use are Quality of Design and ______________.

  1. Quality of Conformance
  2. Quality of Service
  3. Quality of Specification
  4. Quality of Manufacturing
Correct Answer

Q9. SIPOC diagram, used for understanding the flow in a process is used in ______________ stage of DMAIC.

  1. Define
  2. Measure
  3. Analyze
  4. Improve
Correct Answer

Q10. The primary responsibility for establishing design and test specifications should rest with

  1. manufacturing
  2. senior management
  3. procurement or purchasing
  4. engineering
  5. quality control
Correct Answer








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