Quality Question Bank
for Exam preparation

Q2. The main purpose of a stratification plan is

1. To prove statistical validity
2. Define categories to slice and dice the data
3. Determine which statistical tool to use
4. To identify solutions

Q3. Which of the following statements best characterizes the quality management practice called benchmarking?

1. The difference between grade and quality
2. The measurement of customer satisfaction
3. The ISO term for progress measurement
4. Comparing planned project practices to those of other projects
5. A technique used to test certain types of electronic equipment

Q4. Big Q is:

1. Quality of services
2. Quality of people
3. Quality of processes
4. All of the above

Q5. Which of the following is not a type of attribute chart?

1. P chart
2. C chart
3. U char
4. X bar chart

Q6. Which of the following is the correct combination of specifications while designing a control chart?

1. Sample size, Process mean, specification limit
2. Sample size, Frequency of sampling, specification limit
3. Sample size, Frequency of sampling, Number of defects
4. Sample size, Specification limit, process standard deviation

Q7. For a double sampling plan the probability of acceptance on the combined samples is calculated as:

1. Maximum of probability of acceptance of first and second sample
2. Product of probability of acceptance of first and second sample
3. Average of probability of acceptance of first and second sample
4. Sum of probability of acceptance of first and second sample

Q8. When is it appropriate to collect and use data?

1. Before the QI project, to prove a problem exists.
2. During the QI project, to answer questions about the cause and help prioritize the implementation of improvements.
3. After the implementation of the improvement to maintain the gain.
4. All of Above.

Q9. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

1. Quality Control
2. Quality Management
3. Quality Assurance
4. Quality Planning

Q10. Given L=3 and p=.03, estimate the sample size that can be used for construction of a p chart.

1. 534
2. 321
3. 123
4. 291 ((1-p)*L2/p gives us an estimate of sample size)