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Question:

When is it appropriate to collect and use data?
  1. Before the QI project, to prove a problem exists.
  2. During the QI project, to answer questions about the cause and help prioritize the implementation of improvements.
  3. After the implementation of the improvement to maintain the gain.
  4. All of Above.






Q2. If data for MR chat shows non-normality, it is better to determine the control limits for the individuals control chart based on the ______________ of the correct underlying distribution.

  1. Percentage
  2. Percentiles
  3. Rank
  4. Mean
Correct Answer

Q3. Quality assurance

  1. refers to the prevention of product defects
  2. A and B
  3. B and C
  4. is an auditing function that provides feedback to the project team and client about the quality of output being produced
  5. is the technical process that includes the construction of control charts which specify acceptability limits for conforming output
Correct Answer

Q4. If the value of D4 = 2.547, D3=0, then what is the UCL and LCL for the R chart?

  1. UCL=1.5, LCL=.4
  2. UCL= 1.2, LCL=.2
  3. UCL=1.5, LCL=0
  4. UCL=1.6, LCL=0
Correct Answer

Q5. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

  1. enhance desirable effects
  2. achieve improvement
  3. give assurance that the quality management system can achieve its intended result(s)
  4. all of the above
Correct Answer

Q6. The OC curve provides a measure of the ______________ of the control chart.

  1. Sensitivity
  2. Duality
Correct Answer

Q7. CMM stands for

  1. Capability maturity model
  2. Capability monitoring model
  3. Capability measuring model
  4. Capability matching model
Correct Answer

Q8. reliability is the degree to which a unit of equipment performs its intended function under ______________ for ______________ of time.

  1. specified conditions; specified period
  2. any condition; specified period
  3. specified conditions; all periods
  4. any condition; any period
Correct Answer

Q9. The four phases of the Shewart cycle are:

  1. Plan, Do, Scan, Implement
  2. Plan , Act , Do, Control
  3. Plan, Do, Check, Act
  4. Implement, Design, Control, Plan
Correct Answer

Q10. For a c chart, the OC curve plots the ______________ against ______________.

  1. Probability of Type 2 error, true mean number of defects
  2. Probability of Type 1 error, true mean number of defects
  3. Probability of Type 1 error, true total number of defects
  4. Probability of Type 2 error, true total number of defects
Correct Answer








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