Quality Question Bank
for Exam preparation

Q2. Which of the following statements regarding quality is false?

1. Quality improvements depends upon better definition and increased awareness of the requirements specifications
2. Future gains in quality will often rely on advanced technology
3. Recognition of key actions required of each team member is necessary to meet quality objectives
4. Computer-aided design systems can improve quality, but only a the expense of an increase in the cost of design
5. A and C

Q3. The defect concentration diagram can be used in the ______________ stage of the DMAIC.

1. Define
2. Measure
3. Analyze
4. Improve

Q4. A ______________ diagram shows the location of defects in any unit. This diagram is used in the analyse step of DMAIC.

1. Affinity
2. Relations
3. Defect Concentration
4. Scatter

Q5. In case someone is interested in process standard deviation, he should construct the ______________ chart.

1. X bar
2. R chart
3. S chart
4. None of these

Q6. The concept that states: "the optimal quality level is reached at the point where the incremental revenue from product improvement equals the incremental cost to secure it" comes from:

1. quality control analysis
2. marginal analysis
3. standard quality analysis
4. conformance analysis
5. systems analysis

Q7. Simple graphical displays are used in the Measure phase to:

1. Show baseline information
2. Determine stability
3. Represent central tendency
4. All of the above

Q8. Kaizen is a Japanese term meaning ______________

1. continuous improvement
2. Just-in-time (JIT)
3. a fishbone diagram
4. setting standards

Q9. When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a(n) ______________.

1. real sample; simulated sample
2. 100 percent sampling; 10 percent sampling
3. sampling run; average of several runs
4. random sampling; continuous sampling
5. random sample; cross-matrix sample

Q10. Identify the cost not likely to reduce as a result of better quality.

1. Maintenance costs
2. Inspection costs
3. Scrap costs
4. Warranty and service costs