Quality Question Bank
for Exam preparation

Q2. Six Sigma can be defined as:

1. A summary statistic
2. A representation of variation
3. Permission to improve processes
4. All of the above

Q3. Check Sheet is used during ______________ stage of DMAIC.

1. Define
2. Measure
3. Analyze
4. Improve

Q4. The taste of the burger can be categorized as good or bad This is an example of which type of data:

1. Variable
2. Attribute
3. Cannot be determined
4. None of the above

Q5. Tools and techniques used during the Quality Planning process include:

1. Benchmarking
2. all of the above
3. Benefit / cost analysis
4. Quality audits
5. a and b

Q6. A structured tool, usually industry or activity specific, used to verify that a set of required steps has been performed is called:

1. Quality Policy
2. Check list
3. Trend analysis
4. Pareto diagram

Q7. The practice of ceasing mass inspections and ending awards based on price is credited to:

1. Edward Deming
2. Philip Crosby
3. Juran
4. Pareto

Q8. Which award is presented to different organizations for quality and excellent performance by president of USA?

1. Malcolm Balbridge National Award
2. Dr. W. Edward Deming National Award
3. US Excellence Award
4. None of the above

Q9. Plan-do-study-act cycle is a procedure to ______________

1. Overall improvement
2. Continuous improvement
3. Permanent improvement
4. Immediate improvement

Q10. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in:

1. a project completed in the shortest possible time
2. a product or service that conforms to the requirement specification
3. an award-winning product that brings public recognition to the project
4. an innovative project that establishes the qualifications of the project team
5. B and C