Quality Question Bank
for Exam preparation

Quality- Q2. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ______________

1. Taguchi Loss Function
2. Pareto Chart
3. ISO 9000 Quality Cost Calculator
4. Process Chart

Quality- Q3. the job characteristic of quality professionals is:

1. None of the above
2. Educating others
3. Achieving personal targets
4. Consultative work with other departments

Quality- Q4. A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

1. Pareto Diagram
2. Statistical Histogram
3. Juran Histogram
4. Fishbone Diagram

Quality- Q5. How does the current inventory is indicated visually?

1. Bar chart
2. Kanban card
3. Stand up meeting
4. Label

Quality- Q6. The practice of ceasing mass inspections and ending awards based on price is credited to:

1. Edward Deming
2. Philip Crosby
3. Juran
4. Pareto

Quality- Q7. The majority of product defects could be prevented in most processes if manufacturers would do the following:

1. Increase the use of acceptance control charts instead of standard three-sigma control charts
2. Make a concerted effort to eliminate the potential for product defects in the design stage
3. Create a quality control department
4. A and B
5. A and C

Quality- Q8. Quality is:

1. Zero defects found
2. Conformance to requirements
3. The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs
4. b and c
5. all the above

Quality- Q9. Based on his 14 Points, Deming is a strong proponent of ______________

1. inspection at the end of the production process
2. an increase in numerical quotas to boost productivity
3. looking for the cheapest supplier
4. training and knowledge

Quality- Q10. The concept that it is easier and less costly to do the work right the first time is called:

1. Zero defects
2. Continuous improvement
3. DTRTRTFT
4. The customer is the next person in the process