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Question:

Control chart theory is based on the differences of the causes of variations in quality. Variations in quality may be produced by assignable causes. All of the following are examples of assignable causes except:
  1. None of the above (all are examples)
  2. Differences among machines
  3. Differences among workers
  4. Differences among materials
  5. Differences in each of these factors over time






Q2. What does takt time measures?

  1. The rate of customer demand
  2. The product completion time
  3. The rate of customer demand
  4. The process completion time
Correct Answer

Q3. TQM stands for ______________

  1. Total Quality Management
  2. Total Quantity Management
  3. Total Qualitative Management
  4. To question management
Correct Answer

Q4. "Quality is defined by the customer" is

  1. An unrealistic definition of quality
  2. A user-based definition of quality
  3. A manufacturing-based definition of quality
  4. A product-based definition of quality
Correct Answer

Q5. In a double sampling plan, let d1 be the number of defects in the first sample and d2 be the number of defects in the second sample. Let c2 be the acceptance number for both samples. The condition for rejection is:

  1. D1+d2
  2. D1+d2>c2
  3. D1*d2>c2
  4. D1*d2
Correct Answer

Q6. After E.deming, who is considered to have the greatest impact in quality management?

  1. Kauro Ishikawa
  2. Joseph M. Juran
  3. W.E. Deming
  4. Genichi Tagucchi
Correct Answer

Q7. What is the relationship between Ishikawa and Deming?

  1. Grandson and grandfather
  2. Son and father
  3. Nephew and uncle
  4. Student and teacher
Correct Answer

Q8. X bar should never be interpreted when:

  1. R chart shows out of control points
  2. X bar chart shows out of control points
  3. The process mean is not known
  4. None of the above
Correct Answer

Q9. The majority of advertisers appeal the public on the basis of which of the following?

  1. Inferiority of product
  2. Inferiority of service
  3. Quality of product
  4. Quality of staff
Correct Answer

Q10. They set very clear scope for all Six Sigma projects. They are responsible for approving any changes to the scope of the project

  1. Six Sigma Deployment Leader
  2. Champion (Sponsor)
  3. Master Black Belt
  4. Black Belt
Correct Answer










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