Quality Question Bank
for Exam preparation

Q2. Which of the following is not part of the Total Quality Approach?

1. holistic thinking
2. focus on short-term financial performance
3. focus on desirability
4. team thinking

Q3. One of the advantages of team work is:

1. It breaks down barriers between employees
2. customers and suppliers
3. It results in promotion
4. It results in salary increment
5. None of the given options

Q4. Which of the following is responsible for quality objective?

1. Top level management
2. Middle level management
3. Frontline management
4. All of the above

Q5. What is the relationship between Ishikawa and Deming?

1. Grandson and grandfather
2. Son and father
3. Nephew and uncle
4. Student and teacher

Q6. wich of the following is not considered a cost of nonconformance to quality?

1. Scrap
2. Rework
3. Expediting
4. Process control
5. all of the above are considered nonconformance costs

Q7. Taguchi suggested that loss in a process is'increased with increase in which of the following?

1. Specifications
2. Standards
3. Competition
4. Variability

Q8. QFD stands for ______________

1. Quantity for deployment
2. Quality for deployment
3. Quality function deployment
4. Quality for decision

Q9. For a point in the control chart to be out of control, it must lie

1. Above UCL or Below LCL
2. Between Central Line and LCL
3. Between Central Line and UCL
4. None of the above

Q10. Process capability indices, Cp and Cpk, are:

1. Productivity measures
2. Financial measures
3. Quality measures
4. Time measures