Quality Question Bank
for Exam preparation

Quality- Q2. When the number of defects is low, which of the following is true:

1. We should use c or u chart
2. Most samples will have non-zero defects
3. Create a time between occurrence control chart
4. None of the above

Quality- Q3. Which of the following was developed by Motorola to improve its processes by minimizing defects?

1. ISO 9000
2. Six sigma
3. QS 9000
4. TQM

Quality- Q4. If we want to detect small process shifts using x bar chart, we should use a sample size of:

1. Less than 5
2. 5-10
3. 10-15
4. 15-25

Quality- Q5. CMM stands for

1. Capability maturity model
2. Capability monitoring model
3. Capability measuring model
4. Capability matching model

Quality- Q6. A deliverable of the Improve phase is to

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Quality- Q7. Given that for the three samples, the value of R bar is .66 and value of d2 corresponding to three is1.128, what is the estimated standard deviation?

1. .43
2. .67
3. .58
4. .75

Quality- Q8. In order to achieve long-term quality improvements, management must do the following:

1. Implement a formal quality control program with worker and management involvement
2. Establish financial incentive packages for workers
3. A and D
4. Motivate the employees with seminars, contests, and institution of programs such as "Quality Improvement" day
5. Create a quality control department and give the head of the department ultimate responsibility for quality improvement

Quality- Q9. Identify the charts which might give an indication of process going out of control (before the process has actually changed)

1. X bar and c
2. P and c
3. R and u
4. X bar and R

Quality- Q10. ______________ diagram is used for identifying potential relationship between two variables.

1. Pareto
2. Ishikawa
3. Histogram
4. Scatter