Quality Question Bank
for Exam preparation

Q2. An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?

1. When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
2. When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
3. When a process is subject to constant but stable tool wear
4. A and B
5. A and C

Q3. All of the following statements about acceptance sampling plans are true except:

1. Acceptance sampling plans are necessary when destructive inspections are required
2. Acceptance sampling plans do not directly control the quality of a series of lots; they instead specify the risk of accepting lots of given quality
3. Acceptance sampling plans are not very effective for inspecting small lots of custommade products
4. Acceptance sampling plans are beneficial when the cost of inspections is high and the resulting loss of passing non-conforming units is not great
5. Acceptance sampling plans are never as effective at rejecting non-conforming units as 100 percent inspection, even when the inspection process is very tedious

Q4. Which of the following is false regarding when acceptance sampling is useful:

1. When testing is destructive
2. When 100% inspection cost is very low
3. When there are potentially serious product liability risk
4. When 100% inspection is not technically feasible

Q5. One of the advantages of team work is:

1. It breaks down barriers between employees
2. customers and suppliers
3. It results in promotion
4. It results in salary increment
5. None of the given options

Q6. Quality Circles members are ______________

1. Paid according to their contribution to quality
2. External consultants designed to provide training in the use of Quality tools
3. Always machine operators
4. None of the three.

Q7. The pillars of quality is (are)

1. B and C
2. Quality is free
3. Doing it right the first time
4. Zero defects
5. Process improvement

Q8. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

1. enhance desirable effects
2. achieve improvement
3. give assurance that the quality management system can achieve its intended result(s)
4. all of the above

Q9. Financial compensation is the primary motivational tool for which of the following management theories or programs?

1. Zero Defects program
2. Theory X management
3. Theory Y management
4. Quality Control Circles
5. A and C

Q10. If the level of confidence directly increases as a result of new processes, different resources, or changed methods, the required cost of monitoring is likely to:

1. increase as well
2. remain the same
3. decrease
4. decrease initially then increase slightly
5. increase then tend to level off