Quality Question Bank
for Exam preparation

Q2. Which of the following is false regarding when acceptance sampling is useful:

1. When testing is destructive
2. When 100% inspection cost is very low
3. When there are potentially serious product liability risk
4. When 100% inspection is not technically feasible

Q3. "The degree to which a set of inherent characteristics of an object fulfils requirements" is known as:

1. Conformity
2. Quality
3. Grade
4. Capability
5. None of the above

Q4. When the number of defects is low, which of the following is true:

1. We should use c or u chart
2. Most samples will have non-zero defects
3. Create a time between occurrence control chart
4. None of the above

Q5. All of the following costs are likely to decrease as a result of better quality except ______________

1. customer dissatisfaction costs
2. inspection costs
3. maintenance costs
4. warranty and service costs

Q6. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Q7. Consider for a process in control, the value of alpha is .0015. What is the value of the average run length?

1. 666 ( 1/alpha gives us an estimate of average run length)
2. 555
3. 444
4. None of the above

Q8. Just-in-time (JIT) is the concept of reducing inventories to:

1. 25% of former stock
2. Less than half of former stock
3. 75% of peak stock
4. zero stock
5. 15% of the cost of the product for a planned stock

Q9. Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

1. visual and technical; material and end products
2. aural and tactile; materials and end products
3. aural and tactile; processes and procedures
4. visual and non-visual; processes and components
5. visual and aural; processes and materials

Q10. Cost of quality includes:

1. Cost of all work resulting from nonconformance to the requirements
2. a and b
3. all of the above
4. Cost of all work to build a product or service that conforms to the requirements
5. Training programs