Communication Skills Question Bank
for Exam preparation

Q2. In an organization, the functional areas are:

1. production, marketing, and finance
2. finance, production, and communications
3. communications, production, and marketing
4. marketing, communications, and finance

Q3. Listening and hearing refer to:

1. different things
2. mental and physical acts, respectively
3. a specific act versus a general act
4. the same thing

Q4. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly

Q5. To make a presentation effective and impressive, you should use:

1. a simple and active form of sentences
2. jargon
3. passive sentences
4. complex sentences

Q6. Between a speaker and a listener, the closest zone of personal space possible is:

1. friendly
2. social
3. public
4. intimate

Q7. Initially, a presentation is a form of:

1. group communication
2. one-way communication
3. two-way communication
4. intrapersonal communication

Q8. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Q9. In business, oral communication is suitable for:

1. recording things
2. delaying the decision-making process
3. discussing things
4. confusing workers

Q10. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional