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Communication Skills Question Bank
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Communication Skills - Question 1:

Listening and hearing refer to:

  1. different things
  2. mental and physical acts, respectively
  3. a specific act versus a general act
  4. the same thing






Communication Skills- Q2. A serious listener concentrates on:

  1. the speaker’s physical appearance
  2. the message
  3. other thoughts
  4. the speaker’s body language
Correct Answer


Communication Skills- Q3. When introducing ourselves, we should use:

  1. only the surname
  2. both the first name and the surname
  3. only our first name
  4. only our designation
Correct Answer


Communication Skills- Q4. The simplified style business letter has:

  1. a subject line
  2. a complimentary close
  3. indentation
  4. a salutation
Correct Answer


Communication Skills- Q5. Forecasting determines organizational:

  1. performance
  2. feedback
  3. objectives and policies
  4. budget
Correct Answer


Communication Skills- Q6. The set of norms of behavior and attitude in every workplace is:

  1. self-evolved
  2. nationally laid down
  3. internationally prescribed
  4. dictated by the board
Correct Answer


Communication Skills- Q7. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

  1. mixed
  2. specific
  3. large
  4. small
Correct Answer


Communication Skills- Q8. People from other countries can be easily put at ease by speaking to them in:

  1. their language
  2. English
  3. sign language
  4. your own language
Correct Answer


Communication Skills- Q9. Oral communication is better than written communication for:

  1. providing opportunity to refer back
  2. conveying facts and opinions
  3. conveying feelings and emotions
  4. saving time
Correct Answer


Communication Skills- Q10. “Tease” or “stress” questions are intended to judge:

  1. the candidate’s intelligence quotient
  2. the candidate’s technical skill
  3. the candidate’s stress level
  4. how the candidate handles them
Correct Answer











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