Communication Skills Question Bank
for Exam preparation

Q2. A serious listener concentrates on:

1. the speaker’s physical appearance
2. the message
3. other thoughts
4. the speaker’s body language

Q3. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Q4. The simplified style business letter has:

1. a subject line
2. a complimentary close
3. indentation
4. a salutation

Q5. Forecasting determines organizational:

1. performance
2. feedback
3. objectives and policies
4. budget

Q6. The set of norms of behavior and attitude in every workplace is:

1. self-evolved
2. nationally laid down
3. internationally prescribed
4. dictated by the board

Q7. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Q8. People from other countries can be easily put at ease by speaking to them in:

1. their language
2. English
3. sign language
4. your own language

Q9. Oral communication is better than written communication for:

1. providing opportunity to refer back
2. conveying facts and opinions
3. conveying feelings and emotions
4. saving time

Q10. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them