Communication Skills Question Bank
for Exam preparation

Q2. A summary placed at the beginning of the CV acts as a:

1. preface
2. letter of recommendation
3. statement of objectives
4. synopsis

Q3. Managing as a process does not organize:

1. goods
2. labor
3. capital
4. material

Q4. The exclusive center of interest in low-context communication is:

1. individual perceptions
2. context
3. emotional factors
4. information

Q5. A negotiation is discussed in a tone that focuses attention on the need to reach a satisfactory solution by:

1. making proposals
2. joint problem-solving
3. setting conditions
4. force

Q6. Paralanguage is a kind of action language that refers to:

1. body language
2. personal space
3. actual words
4. the tone of voice, speed of speech, and hesitation

Q7. Giving non-verbal messages is:

1. deliberate
2. spontaneous
3. tutored
4. a dramatic skill

Q8. Listening and hearing refer to:

1. different things
2. mental and physical acts, respectively
3. a specific act versus a general act
4. the same thing

Q9. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

1. conforms
2. deviates
3. irritates
4. overlaps

Q10. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly