Communication Skills Question Bank
for Exam preparation

Q2. The presenter acts as the:

1. medium of the information
2. supporter of the information
3. advocate of the information
4. deliverer of the information

Q3. A memorandum (memo) is considered a brief form of written communication for:

1. external use
2. internal use
3. legal use
4. formal use

Q4. Culture refers to:

1. attitude
2. rules of behaviour
3. behavior
4. thinking

Q5. In an interview when you do not know an answer, you should:

1. bluff
2. admit you do not know the answer
3. remain quiet
4. keep guessing

Q6. As compared to unannounced negotiation, formal negotiation:

1. is simpler
2. is more time consuming
3. requires less preparation
4. is more difficult

Q7. Most of our waking time goes in:

1. writing
2. hearing
3. reading
4. speaking

Q8. Form letters are also known as:

1. bad news letters
2. persuasive sales letters
3. formal letters
4. circular letters

Q9. Body talk is also known as:

1. leakage
2. noise
3. physical communication
4. overflow

Q10. Initially, a presentation is a form of:

1. group communication
2. one-way communication
3. two-way communication
4. intrapersonal communication