Communication Skills Question Bank
for Exam preparation

Q2. Grooming is a form of non-verbal communication that is:

1. hierarchical
2. arbitrary
3. subconscious
4. conscious

Q3. Body talk is also known as:

1. leakage
2. noise
3. physical communication
4. overflow

Q4. Listening, like speaking, reading, and writing, is:

1. a habit
2. a skill
3. an art
4. a gift of nature

Q5. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q6. The exclusive center of interest in low-context communication is:

1. individual perceptions
2. context
3. emotional factors
4. information

Q7. Oral communication is better than written communication for:

1. providing opportunity to refer back
2. conveying facts and opinions
3. conveying feelings and emotions
4. saving time

Q8. The simplified style business letter has:

1. a subject line
2. a complimentary close
3. indentation
4. a salutation

Q9. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly

Q10. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional