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Question:

You open a new hotel in Malaysia. You are new to this area and do not have experience in catering services. You are discussing whether you should provide your own catering service for your customers or to outsource it from another caterer who is experienced. They are guaranteeing their service and ready to accept a fine if they fail to serve your customers in a timely manner. Since their offer is lucrative, you decline starting your own catering service for customers and accept their offer. What kind of risk response strategy is this?
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