Quality Question Bank
for Exam preparation

Q2. What is the relationship between Ishikawa and Deming?

1. Grandson and grandfather
2. Son and father
3. Nephew and uncle
4. Student and teacher

Q3. reliability is the degree to which a unit of equipment performs its intended function under ______________ for ______________ of time.

1. specified conditions; specified period
2. any condition; specified period
3. specified conditions; all periods
4. any condition; any period

Q4. Which of the following is not one of the seven Quality Management Principles?

1. System Approach to Management
2. Engagement of people
3. Leadership
4. Customer focus
5. None of the above

Q5. The main purpose of the Improve Phase is to:

1. Develop a SIPOC map
2. Put plans in place to maintain the gains made
3. Identify the critical measures of the process
4. Identify the creative solutions that solve the validated root causes

Q6. For a double sampling plan the probability of acceptance on the combined samples is calculated as:

1. Maximum of probability of acceptance of first and second sample
2. Product of probability of acceptance of first and second sample
3. Average of probability of acceptance of first and second sample
4. Sum of probability of acceptance of first and second sample

Q7. Six Sigma is a business-driven, multi-dimensional structured approach to

1. Reducing process variability
2. Increasing customer satisfaction
3. Lowering Defects
4. Improving Processes
5. All of the above

Q8. An advertising executive is studying television-viewing habits of married men and women during prime time hours. On the basis of past viewing records, the executive has determined that during prime time, husbands are watching television 40% of the time. It has also been determined that when the husband is watching television, 40% of the time the wife is also watching. When the husband is not watching television, 30% of the time the wife is watching television. Find the probability that the wife is watching television in prime time.

1. 0.36
2. 0.35
3. 0.34
4. 0.32

Q9. Which ISO standard provides guidelines for codes of conduct for organisations, including guidance to an organisation in determining that its customer satisfaction provisions meet customer needs and expectations?

1. ISO 10007 Quality management systems
2. ISO 10012 Measurement management systems
3. ISO 10001 Quality management
4. ISO 10005 Quality management systems

Q10. Taguchi suggested that loss in a process is'increased with increase in which of the following?

1. Specifications
2. Standards
3. Competition
4. Variability