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Question:

Which of the following is not one of the seven Quality Management Principles?
  1. System Approach to Management
  2. Engagement of people
  3. Leadership
  4. Customer focus
  5. None of the above






Q2. The probability distribution function corresponding to tossing of a coin will be a:

  1. Probability Density function
  2. Probability Mass function
  3. Probability Measurement function
  4. Probability Cumulative Function
Correct Answer

Q3. A ______________ diagram shows the location of defects in any unit. This diagram is used in the analyse step of DMAIC.

  1. Affinity
  2. Relations
  3. Defect Concentration
  4. Scatter
Correct Answer

Q4. Tools and techniques used during the Quality Planning process include:

  1. Benchmarking
  2. all of the above
  3. Benefit / cost analysis
  4. Quality audits
  5. a and b
Correct Answer

Q5. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ______________

  1. a project completed in shortest possible time.
  2. a product or service that conforms to the required specifications.
  3. an award-winning product that brings public recognition to the project
  4. an innovative project that establishes qualification of the project team
Correct Answer

Q6. The thickness of the blade of a fan is specified to lie between 4 cm and 6 cm. The length of the blades must lie between 10 cm and 20 cm. A fan blade randomly selected from a sample of 100 blades has a thickness of 5cm and a length of 21cm. The number of defect(s) the blade has is ______________.

  1. One
  2. Two
  3. There is no defect
  4. Three
Correct Answer

Q7. The majority of advertisers appeal the public on the basis of which of the following?

  1. Inferiority of product
  2. Inferiority of service
  3. Quality of product
  4. Quality of staff
Correct Answer

Q8. The ISO 9000 series is:

  1. an international standard that describes a recommended quality system
  2. intended to be applied only to manufactured products
  3. a set of instructions for preparing control charts
  4. a set of guidelines for quality
  5. a set of forms and procedures to ensure quality
Correct Answer

Q9. Cause and Effect Diagram can be used in the ______________ and ______________ step of DMAIC.

  1. Define, Measure
  2. Analyze, Control
  3. Analyze, Improve
  4. Define, Improve
Correct Answer

Q10. In a six sigma improvement project the least experienced individuals are:

  1. Red Belts
  2. Master Black Belts
  3. Green Belt
  4. Black belts
Correct Answer










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