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Question:

The following are indicators of out of control conditions on a control chart, except
  1. Six consecutive points, increasing or decreasing
  2. Fourteen consecutive points that alternate up and down
  3. Two points in zone c above the mean, followed by two points in zone b below the mean
  4. One or more points outside the control limits






Q2. The OC curve provides a measure of the ______________ of the control chart.

  1. Sensitivity
  2. Duality
Correct Answer

Q3. ______________ is not a process tools for TQM systems

  1. process flow analysis
  2. histograms
  3. plier
  4. control charts
Correct Answer

Q4. The Japanese Quality Control (QC) Circle movement motivated its participants in many ways. Which of the following represents the most important motivation for the QC circle participant:

  1. Improving the performance of the company
  2. Self-Improvement
  3. Financial Incentives
  4. Recognition among co-workers
  5. Strengthening of relationships between co-workers
Correct Answer

Q5. A bar chart that depicts the frequencies of numerical or measurement data

  1. Sample
  2. Histogram
  3. Check Sheet
  4. Process Map
Correct Answer

Q6. For a Poisson distribution:

  1. The mean is greater than the variance
  2. The mean is less than variance
  3. The mean is equal to the variance
  4. Cannot be determined
Correct Answer

Q7. A fishbone diagram is also known as a .______________

  1. cause-and-effect diagram
  2. poka-yoke diagram
  3. Kaizen diagram
  4. Taguchi diagram
Correct Answer

Q8. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

  1. Quality Plan
  2. Quality Statement
  3. Quality Policy
  4. TQM
Correct Answer

Q9. Producers risk can be defined as:

  1. The probability of rejecting a good lot
  2. The probability of accepting a bad lot
  3. The probability of accepting a good lot
  4. The probability of rejecting a bad lot
Correct Answer

Q10. The thickness of aluminum sheet is specified to be of 6±2 mm. The Upper Specification Limit and Lower Specification Limit for the sheet are:

  1. 4mm, 8mm
  2. 8mm, 4mm
  3. 6mm, 8mm
  4. 4mm, 6mm
Correct Answer










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