Quality Question Bank
for Exam preparation

Quality- Q2. A ______________ chart can be used to identify the most frequently occurring defect.

1. Pareto
2. Ishikawa
3. Histogram
4. Scatter

Quality- Q3. Operational Definitions provide:

1. A clear, precise description of the factor being measured
2. All of the above
3. A definition of the type of data to be collected
4. A statistically valid sample size

Quality- Q4. For a Poisson distribution:

1. The mean is greater than the variance
2. The mean is less than variance
3. The mean is equal to the variance
4. Cannot be determined

Quality- Q5. In a normal distribution 68% of the data will occur within...

1. +/- 2 standard deviations
2. +/- 1 standard deviation
3. +/- 3 standard deviations
4. Outside the bell-shaped curve

Quality- Q6. Which of the below is not one of the seven quality management principles?

1. Customer focus
2. Leadership
3. Planning
4. Improvement

Quality- Q7. Which waste is also called over-processing

1. Non-value Processing
2. Needless Inventory
3. Overproduction
4. Transport and Handling

Quality- Q8. The roof of house of quality shows the interrelationship between:

1. Functional Requirements
2. Design Attributes
3. Service Process
4. Manufacturing Process

Quality- Q9. The same quality control manager decides to increase his daily sample size from three to six. The size of the control band will:

1. Increase
2. Decrease
3. Remain unchanged
4. Not determinable from given data
5. None of the above

Quality- Q10. What is the benefit of an organisation adopting a quality management system?

1. Facilities opportunities to enhance customer satisfaction
2. All of the above
3. Addresses risks and opportunities to enhance customer satisfaction
4. Improves the organisations overall performance and provides a sound basis for sustainable development initiatives