Project Management Question Bank
for Exam preparation

Q2. You have just walked into your office when you receive an e-mail from the sponsor notifying you that the auditing team will soon be your office to start a risk audit of your project. The next e-mail you receive has been forwarded to you, and involves conflict between two team members. You are immediately bombarded with phone calls from both parties to the e-mail complaining about the other. Which conflict resolution technique would you immediately use with team member?

1. Forcing
2. Compromising
3. Avoiding
4. Confronting

Q3. Julia is currently assessing her project stakeholders’ engagement levels. During this exercise, she finds she also needs to document an escalation process, which will come in handy in the future. Where does she need to document the project’s escalation process?

1. Communications management plan
2. Stakeholder engagement plan
3. Either the stakeholder engagement plan or the communications management plan
4. Both the stakeholder engagement plan and the communications management plan

Q4. What does a project scope statement document?

1. What work is to be completed during the project
2. What deliverables need to be produced by the project
3. Both A and B
4. Neither A nor B

Q5. Rick has just been assigned as the project manager of a project to develop a complex product. The project is in the Define Scope phase. Which of these tools and techniques will Rick not use in this phase?

1. Systems analysis
2. Process analysis
3. Product breakdown
4. Value engineering

Q6. You are a project manager for an automotive parts company. Your organization was hired to produce clutches for an exotic car company. This will involve the design and production of custom clutches. During the course of the project, as you review a quality control statistics chart that examines every clutch produced for the month, you notice several cases where the spring component of the clutch is expanding with too much force and is falling outside the upper control limit. Which type of Quality Control tool are you most likely using?

1. Control charts
2. Statistical Sampling
3. Cause-and-Effect diagram
4. Precedence Diagramming Method

Q7. A government agency has awarded your company a massive software project. This project has an early completion incentive, and your company has a policy of paying a bonus to the project manager if such an incentive is awarded. However, this particular government agency has a reputation for being extremely difficult to work with; there is a great deal of bureaucracy within this agency, and stonewalling and hostility toward contractors are common. The project manager will need to have excellent political skills to lead this project successfully. You have been asked to lead the project because of your expertise with this type of project. However, you have never worked within such a highly charged and political environment. What should you do?

1. Decline the project citing lack of experience.
2. Accept the project but disclose your lack of experience in this type of environment.
3. Accept the project and request that a corporate liaison be assigned to your project.
4. Accept the project.

Q8. In creating a project management plan, how should a project manager use rewards?

1. Use the reward system currently in place throughout the company.
2. Ignore rewards because the functional manager will take care of it.
3. Create a specific reward system for the project.
4. Ignore rewards because they are management’s responsibility.

Q9. The enterprise environmental factors play an important role during the development of the project stakeholder engagement plan. The following list gives the most significant enterprise environmental factors considered during the Plan Stakeholder Engagement process except one. Which one is it?

1. Organizational culture
2. Organizational communication requirements
3. Organizational structure
4. Political climate

Q10. Which of the following processes produces a Risk Register?

1. Perform Quantitative Risk Analysis
2. Plan Risk Management
3. Perform Qualitative Risk Analysis
4. Identify Risks